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Frequently Asked Questions

    • Can you do custom orders?

    • Do you monogram items not purchased from Southern Sleek?

    • Is everything in your store handmade?

    • How quickly will I receive my items?

    • What is your return/refund policy?


    Can you do custom orders? top

    Yes! We can do almost any design on anything. The possibilities are endless. If you have a custom order request please contact us to get started.

    Do you monogram items not purchased from Southern Sleek? top

    Yes! We can monogram almost anything. Please call or come into the store to receive a quote.

    Is everything in your store handmade? top

    Not everything in our store is handmade. Our handmade items include hair bows, headbands, hair bow holders, and embroidered/monogrammed clothing. We also love to support others who handmake items so we occasionally sell other vendors original handmade items.

    How quickly will I receive my items? top

    Please see our "Order Processing Times" section to see what our current turnaround time is.

    What is your return/refund policy? top

    We want you to be 100% satisfied with your order. Returns must be returned within 15 days of the order being received. All items must be in it's original condition with tags. No refunds will be given for any custom orders. If for any reason you are not satisfied with your order, please contact Sarah at sarah@southernsleek.com.